Junior IT Support Analyst - North Manchester - to ...
£17,000 - £20,000


Greater Manchester, Lancashire

Areas of IT:
Helpdesk, Support

0161 247 8660

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IT Systems Administrator – Managed Services (MS Server, Back-ups) £17-£20k. One of the North West’s leading IT Solutions providers who has consistently achieved Microsoft Gold Partner status is experiencing tremendous growth in their Managed Services division and is looking to recruit a junior IT Support Analyst / IT Administrator to join a team supporting and administering Managed Service systems.


6-12 months+ experience of Support, System Administration or Managed Service. Ideally some knowledge/experience of the following areas:

• Windows Server 2008, 2012 (2016)
• Backup technologies ( ideally Symantec Backup-exec, Veeam, Dell AppAssure etc),
• Network Performance Tools (Solarwinds , PRTG), RMM tools
• Other skills of interest include: Patching, Virtualisation (VMWare, Hyper-V), WSUS, Anti-Virus, networking fundamentals etc

THE ROLE - In a team environment following training, the IT Support Analyst will provide proactive monitoring and management of managed service back-ups, pro-actively resolving issues through their leading edge Active System Monitoring technology. You will be expected to identify generic trends looking at performance issues and providing resolutions.

Confident, with excellent troubleshooting and system administration skills you will offer a high level of customer service, possessing first rate communication skills.

You will have the option to join the “out of hours” support team which pays an additional allowance.

This is a varied and challenging role with the opportunity to join an established technical team in a thriving company who can offer excellent career prospects, with all staff encouraged to pursue further professional accreditations to assist in personal development. Based North Manchester with a negotiable salary up to £20,000 + benefits
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